At Sketch India Journeys, we understand that circumstances may arise where you need to cancel your travel plans. We strive to provide flexible cancellation options to accommodate your needs. The cancellation options available to you may vary depending on the specific tour or service booked. Here are some general guidelines regarding our cancellation policy:
1. Cancellation Policy:
* We have a specific cancellation policy in place for each tour or service, which is communicated to you at the time of booking. It is important to review and understand the cancellation policy associated with your booking.
* The cancellation policy outlines the timeline, fees, and refund eligibility in case of cancellation. It is essential to adhere to the specified cancellation deadlines to receive the applicable refund.
2. Flexible Cancellation:
* We offer flexible cancellation options whenever possible. These options may include partial refunds or rescheduling opportunities, depending on the circumstances and availability.
* If you anticipate potential changes to your travel plans, we recommend contacting our customer service team as soon as possible to discuss the available options.
3. Refund Eligibility:
* Refund eligibility depends on the specific cancellation policy associated with your booking. The cancellation policy will detail the refund percentage or amount that you may be entitled to if you cancel within the specified timeframe.
* Please note that some services or components of your travel package may be non-refundable or subject to higher cancellation fees. These details will be clearly communicated to you during the booking process.
4. Requesting a Cancellation:
* If you need to cancel your booking, it is important to notify us in writing or by contacting our customer service team directly. This ensures that your cancellation is properly processed and that you receive the applicable refund, if eligible.
* It is advisable to provide as much information as possible regarding your booking, including the reservation number, travel dates, and any other relevant details, to facilitate the cancellation process.
5. Changes and Modifications:
* In certain cases, instead of canceling your booking entirely, we may be able to assist you with modifications or changes to your travel plans. This could include adjusting travel dates, changing destinations, or modifying specific services. Please reach out to our customer service team to discuss the available options.
It is important to note that the cancellation options and associated fees may vary depending on the specific tour or service you have booked. We recommend reviewing the cancellation policy provided at the time of booking and contacting our customer service team for further assistance regarding cancellations or modifications.
We understand that unexpected situations can arise, and we will do our best to assist you within the framework of our cancellation policy. Our goal is to provide you with a positive and flexible booking experience while ensuring a fair and reasonable approach to cancellations.
If you have any questions or need further clarification regarding our cancellation options, please contact our customer service team at cancellation@sketchindiajourneys.com. We are here to assist you and provide the necessary guidance based on your unique circumstances.
Thank you for choosing Sketch India Journeys. We appreciate your understanding and look forward to serving you in the future.